This Privacy Statement is issued by Brynarth Country Guest House, Lledrod, Aberystwyth SY23 4HX, it informs you of the details collected and used by us.

We collect and use personal information if you visit our website, make a booking, or have signed up to receive one of our newsletters.

Information collected by us:

When someone visits brynarth.co.uk we collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site for the purpose of our own research and statistical analysis. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source.

Information collected during the reservation process and during your stay may include:

• Your name, email address, home and business address, phone number, nationality and payment card information;

• Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to Brynarth Country Guest House.

This information may be provided to us directly when you make a reservation through our website or over the telephone. In some cases we may receive this information from a third-party, such as when you book through an online travel agency.

We use the information collected from you primarily to fulfil your reservation. Prior to your stay this may include sending you pre-stay communications. Following your stay, the information collected from you will be used for the purpose of administering and maintaining our records and to be able to respond to any further communication from you.

There may be other times when we collect and use personal information, for example if you sign up to receive our newsletters. The information collected may include personal details such as your name and e-mail address. We do not sell or share your e-mail addresses with other companies. You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of the e-mail.

In each case, we will collect, use and secure your information in a manner consistent with the General Data Protection Regulation (GDPR).

Who we share your information with:

We do not share your information with any other third parties unless there are special circumstances, such as:

• when we believe in good faith that the disclosure is required by law or to protect the safety of Brynarth Country Guest House guests, employees, the public or our property;

• when disclosure is required to comply with a judicial proceeding, court order, court summons, warrant or legal process; or

• in the event of a merger, asset sale, or other related transaction.

How we secure your information:

We are committed to protecting the confidentiality and security of the information that you provide to us. To do this, technical, physical and organisational security measures are put in place to protect against any unauthorised access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secure; however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

Managing information:

In the event any information that you provide to us is inaccurate, changes or you would like this information deleted, your information can be updated by contacting us either in writing at the address above or by e-mail to bookings@brynarth.co.uk. We will respond to your request within a reasonable timeframe. To the extent permitted under the law, you may also use the above contact details to request access to any of your personal information that is held by Brynarth Country Guest House. These requests will be reviewed and processed in line with the law.

Consent:

By using our website you consent to our Privacy Policy and Terms and Conditions. If we decide to change or update our privacy policy we will do so on this page.